Shipping / returns & Disclaimer

Delivery
Orders are dispatched within 1-7 days after payment by the French Post Office (la Poste) and other couriers.

Please select the shipping method at the time of purchase: untracked/tracked/Colissimo.
⇒Priorité delivery: up to 2kg, Tracking ✖, compensation ✖
⇒with tracking: up to 10kg, ✖,Tracking 〇, compensation ✖
⇒Colissimo: up to 10kg, Tracking 〇, compensation 〇

Delayed, lost or damaged arrival
In the unlikely event that your parcel arrives lost or damaged, and in the unlikely event that the delivery takes longer than expected, please note that the shop is exempt from liability for problems during delivery. Please inform us of your problem and we will do our best to help you get the best possible guarantee. Please note that we are unable to provide assistance for parcels that have been in transit for more than three days after arrival.

Customs duties
For orders from outside the EU, the customer is responsible for any customs duties and taxes that may be required upon arrival in the recipient country.



Returns and exchanges
Cancellation, returns and exchanges: We regret that we do not accept cancellations, returns or exchanges after purchase or delivery.

Characteristics of antique items: Our antique items have a unique charm, which is a reflection of their age and history. Due to natural ageing, some items may show wear, scratches, discolouration or other blemishes resulting from use. We hope you will appreciate these characteristics and enjoy them as part of the product's character.

Detailed descriptions and photographs: In order to ensure that you are fully satisfied with your purchase, we provide detailed descriptions and photographs of each product on the product page. We recommend that you fully review these descriptions and pictures before placing your order. This will ensure that you are satisfied with the condition and appearance of the product.

Reporting serious problems: if you experience a serious problem with the goods you have ordered or received, please contact us by email as soon as possible. We will respond in good faith until the problem is resolved.

If you have any questions or concerns, please contact us by email.
✉ antique.bouton@gmail.com

Disclaimer
-In addition to the product prices listed on each product detail page, delivery costs from France are required. Please check the shipping costs, which will be specified in an automatic calculation based on weight when the order is confirmed.

-If you have any questions about the contents of your parcel, we can take action if you contact us within 3 days of opening the transport bag, including the day of arrival.
Please do not destroy the goods, including the packaging, as we may need photographs of the condition of the goods to apply for a guarantee.

-We deal in [antique and vintage goods].
Please check the photos and order only after you are satisfied with the condition of the goods.
We assume that you understand that your order may have stains, wear and tear and discolouration due to age, so we ask that you do not return the item for these reasons, which are characteristic of antique items.

-Internationally, the term 'antique' is defined by the number of years the item has been manufactured, but in our shop we use the term 'vintage' or 'antique' to refer to 'aged items'.

-The materials and the age of the item are given as accurately as possible in the description given verbally when the item was purchased.
Please note that we have not conducted any further research or inspection.

-The price of the goods and shipping costs are stated in Euro€. Payment can be made by credit card in the currency of your country.

-The rates for the currencies displayed on the website are calculated automatically in the system. Please note that the rates are updated daily and are approximate, so there may be a small difference in the actual payment amount. Please also note that depending on the payment method you choose, you may be charged a fee depending on the regulations of the credit card company you use.

-We are not responsible for any damage caused by the use of the product, regardless of the period of time from arrival or the period of use.

-The colours may look different depending on the display you are viewing. Please place your order bearing in mind that we check the colours as much as possible on multiple devices.

-We are not liable for any indirect, special or consequential damages, lost opportunities or lost profits.

-Payment is required within 7 days of order confirmation. If payment is not received within this period, the order will be automatically cancelled.

-The information and services described on our website are subject to change without notice.